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Dec 16, 2025 - 04:16 PM
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Dec 16, 2025 - 04:16 PM
We’ve provided several answers to questions related to OAE-395 COMP PARTNER PGM 2YR , see some other helpful Q&A related to this product.
Question: Where can I find more information about the return process for this product?
Answer: For detailed information about the return policy and process, customers are directed to refer to the general return policy page. Having access to a comprehensive policy document is valuable because it allows you to understand all aspects of returns before making a purchase.
Question: Is the service agreement compatible with the Early Intervention Combo Kit 1 - Spot Vision Screener & 39500 OAE Screener?
Answer: Yes, this agreement can be used with the Early Intervention Combo Kit 1, which includes the Spot Vision Screener and the 39500 OAE Screener. This broad compatibility is valuable for facilities using multiple diagnostic tools, ensuring comprehensive support.
Question: Is this product available for shipment to all customers?
Answer: This product is available for shipment exclusively to medical or educational facilities within the United States. Restricting availability to these facilities helps ensure the product is used in professional environments where proper support and compliance with regulations are critical.
Question: What kind of service agreement is included with this product?
Answer: This product comes with a Comprehensive Partnership Service Agreement that covers both hardware (HW) and software (SW) support for 2 years. HW stands for hardware, referring to the physical components, while SW stands for software, referring to the programs and operating information. This agreement ensures peace of mind by providing technical support and coverage for any issues that may arise with either the hardware or software, which is especially valuable for medical and educational facilities relying on consistent functionality.