AstraTouch Paper - 10 Rolls Per Box Q&A

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Questions

What is the cancellation policy for custom orders?

Answer:

Specially ordered or custom-made products cannot be cancelled once production has started. This is important for customers to know so they can plan their orders carefully and avoid unexpected charges or issues if they change their mind after ordering a custom product.

What is the return policy if the product arrives damaged?

Answer:

If your item arrives damaged, the company will replace the product at no cost to you. This policy gives peace of mind to customers, ensuring that they receive products in perfect condition without incurring extra expenses.

Can I return the product for any reason?

Answer:

Returns are accepted according to the general return policy, except for specially ordered or custom-made products, which cannot be returned once production has started. This information helps customers understand their options and provides clarity on which items are eligible for return, minimizing confusion and potential dissatisfaction.

What device is this paper compatible with?

Answer:

This paper is specifically compatible with the SDI AstraTouch Spirometer. The SDI AstraTouch Spirometer is a medical device used for measuring lung function, so having the correct compatible paper ensures accurate and reliable recording of test results, which is essential for patient care.

How many rolls of paper come in a box?

Answer:

There are 10 rolls of paper included in each box. Buying in bulk like this ensures you have a steady supply on hand, which is valuable for busy clinical settings or practices that need to avoid frequent reordering.

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