MyPEF Adapter for BVF or SafeTway (box of 96) Questions & Answers

Are custom or specially ordered adapters returnable?

Answer:

Custom-made or specially ordered adapters cannot be returned or canceled once production has started. This policy is in place because custom items are made specifically for your needs and may not be resalable, so careful consideration before ordering is important.

What happens if my adapter arrives damaged?

Answer:

If your adapter arrives damaged, the company will replace it at no cost to you. This ensures you receive a functional product and minimizes disruptions to your practice or testing routine.

Can I return the adapter if I am not satisfied?

Answer:

You can return the adapter according to the general return policy, as long as it is not a specially ordered or custom-made product. This provides peace of mind for customers who want assurance about their purchase.

Is this adapter compatible with SafeTway?

Answer:

Yes, the adapter is also compatible with SafeTway. SafeTway is a type of disposable mouthpiece used in respiratory testing, and compatibility ensures flexibility and ease of use in different clinical workflows.

Is this adapter compatible with BVF?

Answer:

Yes, the adapter is compatible with BVF, which stands for Bacterial/Viral Filter. BVFs are used to prevent the transmission of bacteria and viruses during respiratory testing, making this compatibility crucial for patient safety.

How many adapters come in a box?

Answer:

Each box contains 96 adapters. This is convenient for clinics or practices that need to use the adapter for multiple patients, reducing the need for frequent reordering and ensuring consistent supply.

Is this adapter necessary for single-patient use?

Answer:

No, this adapter is only required if the myPEF device is used with multiple patients. This helps maintain hygiene and prevents cross-contamination between users, which is especially important in clinical settings.

MyPEF Adapter for BVF or SafeTway (box of 96) Q&A

Activity timeframe

Are custom or specially ordered adapters returnable?

What happens if my adapter arrives damaged?

Can I return the adapter if I am not satisfied?

Is this adapter compatible with SafeTway?

Is this adapter compatible with BVF?

How many adapters come in a box?

Is this adapter necessary for single-patient use?

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