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Novum Casters Q&A
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What is the cancellation policy for specially ordered or custom-made versions of this caster?
Answer:
Specially ordered or custom-made products are non-cancellable once production has started, and returns are not accepted for these items. This policy helps prevent errors and ensures that custom products meet exact specifications for unique customer needs.
What is the return policy for this caster?
Answer:
If your item arrives damaged, it will be replaced at no cost to you. For complete details on returns, refer to the general return policy page. Quick and hassle-free returns provide peace of mind for buyers, ensuring satisfaction and support if issues arise.
Is this caster compatible with Novum Medical RC Series Medical Recliners with 2 Swing Arms, Push Bar, Side Table, and 5" Casters?
Answer:
Yes, this caster is also compatible with Novum Medical RC Series Medical Recliners that have 2 swing arms, a push bar, a side table, and 5" casters. This broad compatibility is valuable for facilities managing multiple recliner configurations.
Is this caster compatible with Novum Medical RC Series Medical Recliners with 5" Casters, Push Bar, and Side Table?
Answer:
Yes, this caster can be used with Novum Medical RC Series Medical Recliners equipped with 5" casters, a push bar, and a side table. Ensuring correct compatibility with these features helps maintain the recliner's maneuverability and stability.
What equipment is this caster designed for?
Answer:
This caster is designed for use with Ultra Low OBT equipment. "OBT" typically refers to "Over Bed Table" or similar low-profile medical furniture, and using the correct caster ensures optimal fit and performance for low-clearance setups.
What is the size of the caster?
Answer:
The caster has a diameter of .975 inches. Having a .975" diameter is ideal for applications that require ultra-low height, such as specialized medical equipment, ensuring stability and easy maneuverability in tight spaces.
