Shiley 4IC65 Disposable Inner Cannula 4 mm (BX/10) Q&A

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Questions

Can I cancel my order after it has been placed?

Answer:

Specially ordered or custom-made products are non-cancellable once production has begun. This policy helps manage expectations for customized medical items, as they are made specifically for each order and cannot be restocked.

What happens if my product arrives damaged?

Answer:

If your product arrives damaged, we will replace it free of charge. This ensures that customers always receive products in proper working condition, which is critical for medical supplies.

What is your return policy for this product?

Answer:

If your item arrives damaged, we will replace it at no cost to you. For other return details, please refer to our general return policy page. This return policy ensures peace of mind for buyers, knowing that their purchase is protected against shipping damage.

How many inner cannulas come in each box?

Answer:

Each box contains 10 disposable inner cannulas. Having a box of 10 allows for regular replacement, which is essential for maintaining hygiene and reducing infection risk in tracheostomy care.

Is this inner cannula disposable?

Answer:

Yes, this inner cannula is disposable. Disposable cannulas are designed for single use, which helps prevent cross-contamination and supports proper infection control practices in clinical and home care settings.

What is the size of the inner cannula?

Answer:

The inner cannula is 4 mm in size. This specific size is important because it ensures compatibility with tracheostomy tubes that require a 4 mm inner diameter, helping to maintain airway patency and patient safety.

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